Frequently Asked Questions
What’s the best way to get to Writers Theatre?
Whether you’re taking the Edens Expressway (I-94), Green Bay Road or Riding the Metra Union Pacific North line of the Metra, our Transportation and Directions page is your best resource!
Are there good places to park? How much does parking cost?
Parking in downtown Glencoe is free and plentiful during your visit to Writers Theatre. Visit our Parking page for detailed information.
Where should I eat while in Glencoe?
There are numerous dining options within the Village of Glencoe and many more in the surrounding areas (within a ten-minute drive.) Visit our Local Dining page for more information.
Is Writers Theatre handicapped accessible?
Handicapped parking spaces are available on both Tudor Court and Vernon Avenue. At our 325 Tudor Court theatre, there is a side entrance with a ramp where patrons who cannot walk up the sidewalk may be dropped off. If you plan to stay in your wheelchair during the performance at either venue, please contact the Box Office at least 24 hours before the performance.
We also have large-print programs and copies of scripts available for all our shows, which may be made available to any patron with limited visibility or hearing impairments. If you are able to notify us in advance, we will do all we can to accommodate your needs. (it seems like this should be in large print)
We are pleased to offer assisted listening devices* in each of our theaters. We have 8 available at Tudor Court, and 4 at Books on Vernon. Each space also has two neck loop attachments to work with the devices for our patrons with T-Coil equipped hearing aids. Please contact the box office for questions or for advance reservation.
Please contact the Box Office at 847-242-6000 to find out how Writers Theatre can accommodate your needs.
*Provided in part through support from the: Motorola mobility Foundation (add logo)
What are your cell phone and camera policies?
As an Equity Theatre (the Union of Professional Actors and Stage Managers), Writers Theatre does not allow any photos or video to be taken during performances.
In our intimate spaces, the audience and actors are truly sharing a space. Because of this, we ask that all cell phones be turned off (even the vibrations can be heard in our space), and that there be no texting during the production.
What age is appropriate for Writers Theatre attendance?
While the recommended age may vary from play to play, depending upon content, we generally ask that no child younger than middle school age attend the Theatre. For information about the suitability of individual productions, please contact the Box Office at 847-242-6000.
I seem to have misplaced my tickets. What should I do?
Not a problem! Simply call the box office at 847-242-6000 and we will reprint them and have them waiting for you at the door (or will re-mail them, if time allows).
What happens if I arrive at the Theatre after the performance has begun?
Due to the intimate nature of our performance venues and to ensure the safety of our patrons and cast members, patrons who arrive after the performance has begun may not be able to be seated (at the discretion of House Management.) Additionally, if you leave the theatre during the performance, you may not be re-admitted until intermission. We will make every effort to accommodate late arrivals in other ways until seating them is safe and discreet.
I have a conflict for the date I am scheduled to attend. Can I exchange my tickets?
One of the perks that we offer our subscribers and members is the ability to exchange their tickets (up to 48 hours prior to the scheduled performance.) Unfortunately, we are unable to provide refunds or exchanges for individual ticket purchases. If you have purchased tickets and you are not a subscriber or member, you may donate your tickets back to the Theatre for a tax deduction, or simply pass them on to friends (tickets are fully transferrable). For further questions, please contact the Box Office directly.
What if I miss my scheduled performance?
For Subscribers and Members who miss their scheduled performance (or need to exchange tickets with less than 48 hours’ notice) we offer standby tickets to future performance of the same show. Let the Box Office know which performance you would like to attend, and arrive at the theatre at least 30 minutes ahead of time. At curtain, any open seats will be offered to our subscriber/member standby patrons.
I misplaced something while at the Theatre. Do you have a lost and found?
We keep track of all lost and found items at the Writers Theatre Box Office, 376 Park Avenue, Glencoe. Please call 847-242-6000 for further information. We apologize, but Writers Theatre is not responsible for any items lost at either of our performance venues.
I am not able to attend a production for which I have already purchased tickets. What are my options?
You may donate your tickets back to the theatre for a tax deductible donation up to 24 hours before your scheduled performance. Simply call the box office at 847-242-6000 to donate your tickets. You will be sent a letter of donation to include in your year-end taxes.